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SOLVING PROBLEMS USING A SYSTEMATIC APPROACH: A Competency-Based Approach that Integrates Problem-Solving and Conceptual Thinking Skills with
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- Are you good at solving problems? In one form or another, the core of supervision is solving problems. Problems—glitches, difficulties, unforeseen challenges—arise in all organizations and therefore leaders must analyze what happened and why, and then decide what actions to take to resolve the issue. Solving problems and making decisions are among the most important tasks supervisors and other leaders do.In this workbook we discuss solving problems using a systematic approach. You will learn how to identify and define a problem, how to clarify the result you want to achieve, and how to employ action steps that guide you through the process of identifying possible “fixes,” deciding the one that best solves the problem, and implementing the solution.This competency-based workbook provides learning activities to help you apply what you learn to the typical challenges you and your team may face.After completing this workbook, you will be able to:Identify the typical types of problems supervisors face.Explain how systems thinking and group participation support successful problem solving.Apply the six-step process for systematic problem solving.Describe common tools helpful in analyzing and solving problems. Know how to apply the systematic approach to current work-related problems.10 Key Concepts to MasterRecognize the Typical Problems Supervisors Face Understand the Basics: Systems Thinking and Group Participation Be Aware of Systematic Approaches to Problem Solving Clarify Goals Define the Problem Gather and Analyze Data Generate Alternatives Evaluate Alternatives Implement the Best Solution Follow-Up and Evaluate Structured Learning All our workbooks align with our research-based Competency Model. The model, which is rooted in work by the U.S. Department of Labor and others, gives you a framework for structured learning by helping you identify and develop specific competencies.Competencies are sets of skills, knowledge, attitudes, and behaviors that are observable and measurable. Our model has 35 competency dimensions associated with successful performance in leadership and professional roles. Competencies are clustered into five domains that may overlap.This Solving Problems Using a Systematic Approach workbook focuses on the competency areas of Problem Solving, Conceptual Thinking and Planning and Evaluation. The content is primarily associated with the Supervisory/Management competency cluster or domain. For more information or visit: www.centrestar.comBest of all? You can take any course:Online at your own pace through Centrestar and earn CEUs or PDHs: www.centrestar.comSelect workbook materials through Amazon and conduct your own customized inhouse trainingArrange to have any or all sessions instructor led via remote platform for your organization by the Pennsylvania College of Technology: call: 570.327.4775 or email: [email protected]
| Publisher | Independently published |
| Publication date | July 18, 2022 |
| Language | English |
| Print length | 92 pages |
| ISBN-13 | 979-8841235989 |
| Item Weight | 10.2 ounces (289.17 grams) |
| Dimensions | 8.25 x 0.4 x 11 inches (21 x 1 x 27.9 cm) |
| Book 37 of 61 | Competency-Based Workbooks for Structured Learning |
DESKRIPSI PRODUK
SOLVING PROBLEMS USING A SYSTEMATIC APPROACH: A Competency-Based Approach that Integrates Problem-Solving and Conceptual Thinking Skills with Planning ... Workbooks for Structured Learning)
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